Frequently Asked Questions

Have Questions?

Frequently Asked Questions

Booking is simple! You can browse our packages, treks, or workstations on the website and contact us directly via the "WhatsApp" or "Call" buttons. Our team will guide you through the process and confirm your booking upon receiving the advance payment.

We accept payments through various methods including bank transfer (NEFT/IMPS), UPI (Google Pay, PhonePe, etc.), and other secure online payment gateways. Details will be shared with you by our team during the booking process.

Most of our packages typically include accommodation, breakfast and dinner (MAP plan), transportation from the starting point, permits, and guide fees. However, specific inclusions vary by package. Please check the "What's Included" section on the respective package page for detailed information.

Generally, lunches, personal expenses, entry tickets to monuments, adventure activity fees (like paragliding), and anything not explicitly mentioned in the inclusions list are excluded from the package cost.

Our cancellation policy depends on how far in advance you cancel. Generally, cancellations made 30 days prior receive a significant refund, while last-minute cancellations (less than 15 days) are non-refundable. Please refer to our "Terms & Conditions" page for the detailed cancellation slab.

We have several beginner-friendly treks like the Triund Trek, Beas Kund Trek, and Kheerganga Trek. These offer stunning views with a relatively low difficulty level. Our team can help you choose the perfect trek based on your fitness and interest.

Fitness requirements vary by trek. Easy treks require a basic level of fitness (ability to walk 4-5 hours a day), while moderate to difficult treks require good cardiovascular stamina and prior trekking experience. We recommend starting a fitness regimen at least a month before a challenging trek.

Your safety is our top priority. All our treks are led by experienced and certified local guides who are trained in first aid. We carry a comprehensive medical kit, including oxygen cylinders on high-altitude treks, and have established protocols for handling emergencies.

Absolutely! Many of our participants are solo travelers. Our group tours and treks are a great way to meet like-minded people in a safe and friendly environment. We ensure the safety and comfort of all our travelers, including those traveling alone.

Yes, we specialize in creating customized itineraries. If you have specific destinations in mind or want to modify an existing package, please get in touch with our team. We would be happy to design a trip that perfectly suits your needs.

We believe in providing a personal experience, so we keep our group sizes small. Typically, a group consists of 8 to 15 people. This allows for better group dynamics, personal attention from the guide, and minimal environmental impact.

Accommodation varies by package and can range from comfortable 3-star hotels and charming homestays to Swiss tents during treks. We prioritize clean, safe, and well-located properties to ensure a pleasant stay.

We understand the importance of connectivity. All our remote workstations are equipped with the most reliable high-speed internet available in the region, suitable for video conferencing and regular office work. We also provide power backup to handle intermittent electricity cuts.

Our workstation packages typically include a comfortable stay, all meals (breakfast, lunch, and dinner), high-speed Wi-Fi, power backup, and a dedicated workspace. It's a complete package for a productive workation.

Essential items include sturdy trekking shoes, a comfortable backpack, layered clothing (thermals, fleece, waterproof jacket), a sun hat, sunglasses, sunscreen, a water bottle, a personal medical kit, and a headlamp or torch. We will provide a detailed packing list specific to your chosen trek.

Yes, we can usually cater to special dietary needs such as vegetarian, vegan, or gluten-free, provided you inform us at the time of booking. We strive to provide nutritious and hygienic meals suitable for all our participants.

The best time depends on your interest. For pleasant weather and tours, March to June is ideal. For trekking, May to October is generally best. For snow lovers, December to February is perfect. Each season offers a unique charm.

Yes, all our tour and trek packages include transportation from the designated starting point (e.g., Manali, Shimla, Chandigarh) for the entire duration of the trip in a clean and comfortable vehicle with an experienced local driver.

Yes, we specialize in organizing corporate tours, team-building treks, and offsite workations. We can customize the entire experience to meet your company's objectives, from adventure activities to professional workshops in a serene environment.

We'd love to hear from you! You can call or WhatsApp us at +91 8894069090, or send us an email at [Your Contact Email]. Our team is always ready to help you plan your perfect Himalayan getaway.

We Are Bhatko – Your Himachal Travel Partner

From serene valleys to unforgettable treks — we curate soulful Himachal journeys.