Privacy And Policy

Last Updated: July 2, 2025

Bhatko is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or book a trip with us. Please read this policy carefully. By using our site and services, you consent to the data practices described in this statement.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the site includes:

a) Personal Data:

Personally identifiable information, such as your name, email address, telephone number, and postal address, that you voluntarily give to us when you make a booking inquiry or contact us.

b) Booking Information:

Information related to the trips you book, such as travel dates, package details, co-traveler names, and any special requests or medical information you provide for safety reasons.

c) Derivative Data:

Information our servers automatically collect when you access the site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

• Create and manage your booking.
• Process payments and refunds.
• Email you regarding your booking or inquiry.
• Communicate with you about your trip itinerary and other logistical details.
• Improve our website and services.
• Send you promotional information about new products, special offers, or other information which we think you may find interesting, if you have opted-in to receive such communications.
• Ensure the safety and security of our guests and staff during trips.

3. Disclosure of Your Information

We do not sell, trade, or rent your personal identification information to others. We may share your information with third parties that perform services for us or on our behalf, including:

• Hotels and Accommodation Providers: To confirm your stay.
• Transport Operators: To arrange your travel.
• Activity Providers & Guides: To ensure they have the necessary information for your trip.
• Payment Processors: To securely handle your payments.

We will only share the minimum necessary information required for these third parties to perform their services, and we require them to uphold the confidentiality of your information.

We may also disclose your information if required by law or in the good faith belief that such action is necessary to comply with a legal obligation.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Cookies and Tracking Technologies

We may use cookies and other tracking technologies on the site to help customize the site and improve your experience. When you access the site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the site.

6. Your Rights

You have the right to:

• Request access to the personal data we hold about you.
• Request a correction of any incorrect or incomplete data.
• Request the deletion of your personal data, subject to any legal or contractual obligations.

To exercise these rights, please contact us using the contact information provided below.

7. Third-Party Links

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites.

8. Changes to This Privacy Policy

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy.

9. Contact Us

If you have any questions or comments about this Privacy Policy, please contact us at:
Email: [Your Contact Email]
Phone: +91 8894069090