Refund Policy

Our Commitment

Refund Policy

Last Updated: July 2, 2025

At Bhatko, we understand that plans can change. Our refund policy is designed to be as fair as possible while accounting for the advance bookings we make for hotels, transport, and guides on your behalf. Please read the following policy carefully.

Cancellation & Refund Structure

If you wish to cancel your trip, you must notify us in writing via email. The refund amount will be calculated based on the number of days between the date of cancellation and the date of your trip's departure.

Cancellation Period (Before Departure Date) Refund Amount
30 days or more 100% of the total booking cost will be refunded.
15 to 29 days 75% of the total booking cost will be refunded.
7 to 14 days 50% of the total booking cost will be refunded.
Less than 7 days No refund will be provided. (100% cancellation charge)

How to Request a Cancellation

To cancel your booking, please send an email to **[Your Contact Email]** with your booking ID and reason for cancellation. The date on which we receive your email will be considered the date of cancellation for the purpose of calculating the refund.

Processing of Refunds

Refunds will be processed within 7-10 business days from the date of cancellation confirmation. The amount will be credited to the original mode of payment used for the booking.

Exceptions to the Policy

  • Non-Refundable Services: Certain services such as flight tickets, special permits, or specific non-refundable hotel bookings are not eligible for a refund. This will be communicated to you at the time of booking.
  • Trip Alterations: If you decide to shorten your trip or alter the itinerary after the trip has commenced, no refund will be provided for the unused portion of the services.
  • Force Majeure: In the event of a cancellation due to circumstances beyond our control (e.g., natural disasters, political unrest, road blockades), we will offer a credit note for a future trip but will not be liable for a cash refund.

Contact Us

If you have any questions about our Refund Policy, please contact us at:
Email: hello.bhatko@gmail.com
Phone: +91 8894069090

We Are Bhatko – Your Himachal Travel Partner

From serene valleys to unforgettable treks — we curate soulful Himachal journeys.